Lew Magram : Return Policy

How Do I Return or Exchange an Item?
We want you to love every product you receive from LewMagram.com, but we know there are circumstances when a particular size, color or style may not meet your expectations. If this should happen, you may return the item(s) by following the instructions on the Return Form portion of your order’s packing slip. Please indicate the return reason and quantity returned.

If you would like to exchange an item, please follow the instructions to indicate the desired exchange. Your exchange order will be sent to you at no additional cost. This program is only valid for shipments within the United States.

If you are making a return using the pre-paid mailing label provided on your packing slip, $6.95 will be deducted from the refund for return postage. Use of the postage-paid label is only valid within the United States.

Because we cannot assume responsibility for packages lost or damaged in transit, we recommend you insure your package for the purchase price of the merchandise before sending it back to us.

Your return will be credited to the credit card used to make the purchase (excluding shipping and handling charges). For returns made after 90 days, refunds will be issued in the form of a merchandise gift card for the original purchase price (excluding shipping and handling charges).

You will receive a notification when we have received your return. If the original order was placed online, you will receive an email notification. If the original order was placed by calling our toll-free telephone number, you will receive a postcard notification.

Can I Track My Returned Item?
You can check the status of your return in Order Status . Log in if you are already a registered customer. If you are not registered, you may do so if you provided an email address at the time you placed your order. Register now. When your return has been processed, it will be listed on your Order Status as returned along with the date we processed it. If the returned item is an exchange, the item that will be shipped in exchange will appear on your Order Status as a new order.

It may take up to two full billing cycles for your credit to appear on your credit card statement.

Has My Return Been Received?
You will receive a notification when we have received your return and credited your account. If you provided an email address at the time you placed the order, you will receive an email notifying you when we have received your return and credited your account.

You can also check the status of your return in Order Status . Log in if you are already a registered customer. If you are not registered, you may do so if you provided an email address at the time you placed your order. Register now. When your return has been processed, it will be listed on your Order Status as returned along with the date we processed it.

If the returned item is an exchange, the item that will be shipped in exchange will appear on your Order Status as a new order.

It may take up to two full billing cycles for your credit to appear on your credit card statement.

What is Your Return Policy?
LewMagram.com guarantees all merchandise. If you are not completely satisfied with your purchase, simply return the merchandise within 90 days of receipt to make an exchange or receive a refund (excluding shipping and handling charges). Please include the completed form from the invoice enclosed with your order. For returns made after 90 days, refunds will be issued in the form of a merchandise gift card for the original purchase price (excluding shipping and handling charges). Deductions on multiple savings items are subject to reduction if merchandise is returned. Altered or abused items may not be returned.